In effect from 2026-10-09
Each account that has never paid can try the Service free for a limited period, once, with no card. Nothing is charged and nothing renews, so try it before you pay.
You can cancel at any time on the subscription page. Automatic renewal stops at once, nothing more is charged, and you keep access until the end of the period you already paid for. You can resume later with a new payment.
A subscription period you have already paid for is not refunded, because access starts right away and the free trial lets you test the Service first.
We do refund in these cases: you were charged twice for the same thing; you were charged after you cancelled in time; or the Service did not work for you because of our fault. Write to support.planboxes@gmail.com as soon as you notice, ideally within 14 days of the charge, with the email of your account and the date of the payment. In other cases we may refund if we think it is fair.
If the law of your country gives you rights that cannot be waived, you keep them; this policy does not take them away.
Packs of image generations are credited right after payment. Unused generations are refunded only if the credit failed or the payment was made by mistake; write to support.planboxes@gmail.com.
Plans are sold by their authors and the money goes to the author’s own payment account, not to us. To ask for a refund, contact the author. We cannot refund a plan purchase ourselves. If you think a plan is illegal or misleading, report it from its page.
If something is wrong with a payment, please write to us first: it is usually faster than going through your bank. If the money is returned through your bank for a payment after which you already got access, we may switch that access off.
Other documents